Virtual Freelance Solutions

Name: Virtual Freelance Solutions
Address: Quezon City, International, 1124, US
Telephone: +61 475 113 598

eCommerce customer service outsourcing provider for Shopify, DTC, and subscription brands

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About

Virtual Freelance Solutions is a boutique customer support operations partner and eCommerce customer service outsourcing provider for Shopify, DTC, and subscription brands. We run your support like a trained in-house team — handling email, live chat, and phone inside your existing tools like Zendesk, Gorgias, Help Scout, and Shopify, under your policies and brand voice. Beyond answering tickets, we build the operation behind it: documented SOPs and macros; refund, dispute, and chargeback workflows; subscription support; supplier and 3PL follow-ups; and QA scorecards with CSAT reporting. We work with founder-led and scaling brands that have outgrown generic virtual assistants and want managed, multichannel support operations.

Phone

+61 475 113 598

Location

Quezon City, Philippines

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Home City

Manila, Philippines

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E-mail

hr@virtualfreelancesolutions.com

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