Welcome to SupportGenie, a California-based company that develops innovative solutions to complex customer support issues.
Support Genie employs cutting-edge automation technology that combines Augmented Reality (AR) and Computer Vision for remote Visual Assistance powered by Artificial Intelligence (AI) to improve the customer experience and provide your field technicians with the tools they need to provide prompt service at the touch of a button. In the long run, it will help with cost-cutting and customer retention.
Our best-selling product, AR Genie, is a remote visual assistance system that enables specialists to offer field service personnel secure, on-demand, augmented reality-powered visual guidance to recognize and address issues in real-time from any location.