Best Disney Travel Agency 2025Fairytale Journeys Travel was founded in 2010 by CEO and Founder Susanne Hays, who turned her lifelong love of Disney into one of the most successful travel agencies in the country. Today, Fairytale Journeys Travel is a Platinum Authorized Disney Vacation Planner, a distinction awarded by Disney Destinations to top-per...
Best Disney Travel Agency 2025
Fairytale Journeys Travel was founded in 2010 by CEO and Founder Susanne Hays, who turned her lifelong love of Disney into one of the most successful travel agencies in the country. Today, Fairytale Journeys Travel is a Platinum Authorized Disney Vacation Planner, a distinction awarded by Disney Destinations to top-performing agencies recognized for their service, knowledge, and excellence.
With more than 270 expert travel advisors across the United States, we specialize in Disney Destinations, Disney Cruise Line, Universal Parks & Resorts, and family vacation planning worldwide. Our team of Disney travel experts provides free, personalized vacation planning services, offering insider tips, resort expertise, and dedicated support from the first quote to the final magical moment.
Fairytale Journeys Travel is recognized as the Best Disney Travel Agency of 2025, trusted by families nationwide for its exceptional service and deep Disney knowledge. Discover the difference of working with true Disney professionals who make every detail unforgettable.
At Fairytale Journeys Travel, we specialize in stress-free, personalized vacation planning for families, couples, and groups. As a Platinum Authorized Disney Vacation Planner, our expertise covers every Disney destination and beyond:
Disney Destinations
Walt Disney World® Resort vacation planning, including resorts, park tickets, Genie+, dining, and VIP tours
Disneyland® Resort vacations, including park strategies, hotel recommendations, and seasonal event planning
Disney Cruise Line®, with expert stateroom selection, onboard credit perks, port excursions, and dining tips
Aulani, A Disney Resort & Spa in Hawaii, including family-friendly itineraries and resort activities
Adventures by Disney® guided tours, offering immersive worldwide experiences with Disney-trained guides
Universal Studios Vacations
Universal Orlando Resort™, including hotel stays, park-to-park tickets, dining, and VIP tour planning
Universal Studios Hollywood™, with exclusive trip-planning strategies and vacation packages
As a Platinum Universal U-Preferred Agency, we unlock special perks and planning insights for your Universal trip
Cruise Planning
All major cruise lines including Royal Caribbean, Carnival, Holland America, Princess, Viking, Virgin Voyages, MSC, AmaWaterways, and more
Disney Cruise Line® specialists offering personalized service, insider tips, and exclusive onboard credits
All-Inclusive Resorts & Luxury Vacations
Sandals & Beaches Resorts as a Sandals Premium
Preferred Agency
Luxury resorts and honeymoons across the Caribbean and Mexico
Family-friendly, adult-only, and destination wedding travel packages
Global Travel & Beyond
Guided tours and custom itineraries worldwide
River cruises in Europe, Asia, and beyond
All-inclusive family vacations designed to fit your style and budget
Families trust Fairytale Journeys Travel because our services are always:
Free (Disney and our travel partners pay us, never you)
Personalized to your family’s needs, whether first-time visitors or Disney veterans
Stress-free, with expert advisors managing every detail
Award-winning, recognized by Disney, Universal, Sandals, and the travel industry
Whether you’re booking a once-in-a-lifetime Disney vacation, setting sail on a Disney Cruise, or relaxing at an all-inclusive resort, Fairytale Journeys Travel makes planning easy, magical, and unforgettable.
How We Got Started
Fairytale Journeys Travel was founded in 2010 by Susanne Hays, who continues to serve as the CEO and Founder. What began as one woman’s dream to share the magic of Disney has grown into one of the nation’s most respected travel agencies—recognized as a Platinum Authorized Disney Vacation Planner by Disney Destinations.
From a single home office to a team of over 270 professional travel advisors across the United States, Fairytale Journeys Travel specializes in Disney Destinations, Disney Cruise Line, Universal Parks, and other family-friendly vacations around the world.
Built on passion, dedication, and a belief that every vacation should feel magical, Fairytale Journeys Travel offers free personalized planning services and expert guidance for families who want to make every moment unforgettable.
Favorite Part of the Business
My favorite part of running Fairytale Journeys Travel is that I get to make an impact in two ways: not only by helping families create magical memories that last a lifetime, but also by helping our travel advisors build rewarding careers doing what they love.
As a Platinum Authorized Disney Vacation Planner, I’ve seen the joy on clients’ faces when their dream vacation comes to life—and that’s something money can’t buy. But just as meaningful is watching our advisors grow their businesses, succeed in their journeys, and make a difference for the families they serve.
For me, the greatest reward is knowing that together, we’re creating magic that stretches far beyond the vacation itself.
Customer Can Expect
What Customers Can Expect – Fairytale Journeys Travel
When you book with Fairytale Journeys Travel, you can expect personalized, stress-free vacation planning from a team of experts recognized as a Platinum Authorized Disney Vacation Planner. Our services are always free, and we treat every trip as if it were our own.
Customers can expect:
Expert planning for Walt Disney World®, Disneyland®, Disney Cruise Line®, Aulani®, and Adventures by Disney®
Exclusive guidance as a Platinum Universal U-Preferred Agency for Universal Studios vacations
All-inclusive getaways with Sandals & Beaches Resorts plus luxury cruises worldwide
Discount monitoring—we apply new promotions even after you book
Concierge-style service from start to finish, with 24/7 support
Above all, you can expect a travel experience designed with care, Southern hospitality, and insider knowledge that turns every trip into a lifetime memory.
At Fairytale Journeys Travel, your journey starts here, and the magic begins.
Member Of
Fairytale Journeys Travel is proud to be recognized and affiliated with some of the most respected organizations in the travel industry, including:
Platinum Authorized Disney Vacation Planner – Disney’s highest recognition for travel agencies
Platinum Universal U-Preferred Agency – Official partner of Universal Parks & Resorts
Sandals Premium Preferred Agency – Specialists in Sandals & Beaches Resorts vacations
Travel Leaders President’s Circle – Honored as one of the top agencies in the United States
CLIA (Cruise Lines International Association) – Recognized cruise travel specialists
IATAN (International Airlines Travel Agent Network) – Industry-standard accreditation for professional travel advisors
Disney EarMarked Travel Advisory Council – An exclusive group of just 25 travel agency owners at the Platinum and Diamond level, selected to collaborate directly with Disney Destinations
These memberships and recognitions reflect our commitment to excellence, expertise, and providing families with stress-free, magical vacations worldwide.
