CXInfinity

Name: CXInfinity
Address: 10411 Motor City Drive, Bethesda, Maryland, 20817, US
Telephone: (888) 544-8081

Images

Videos

Blogs

About

CXInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level. To understand and manage customer relationships, CXInfinity allows businesses to engage with customers across digital channels in real-time. Our proactive engagement approach enables companies to create a personalized web experience for every visitor because more satisfied customers mean more leads. We believe agents should focus on creating exceptional experiences and so have dedicated agent workspace with a single screen and integrated view of all channels and customer details. Moreover, we equip agents with built-in Knowledge Base and Case Management tools to make every conversation count. Our intelligent routing system helps the right skilled agent to handle the conversation to ensure instant and quality resolution. And then we have smart bots to handle level 1 queries of customers leaving agents to focus on more complex issues. But, this is not all; there’s a lot more CXInfinity has for its customers to simplify the life of their customers. Visit the website.

Media

CXInfinity's Videos, Images, and Classifieds!

Phone

(888) 544-8081

Address

10411 Motor City Drive
Suite 500
Bethesda, Maryland 20817

Map It!

County

Montgomery County, Maryland

Home City

Bethesda, Maryland

Contact