6 reasons to upgrade to an online booking tool |
Posted: November 8, 2018 |
Are you drowning in post-tings, phone calls, and pages in your booking book? An online booking management tool could give you some fresh air, and save you time! Are you still hesitating? Here are six good reasons to get rid of your big crumpled notebook where you are used to note with the ballpoint pen the name of the person who reserves, the time, and the number of guests! The 6 advantages of an online booking toolUsing an online booking management tool for your restaurant is a great way to save time and productivity. If you're tired of being confused about your bookings or just want to spend more time in the kitchen than on the phone, we have some arguments for you. If you want to know more go to form templates for service businesses. With such a service, you will be able to: 1 / Save bookings even when your restaurant is closed! 18% of the reservations received by our customers are made the night between 22h and 10h of the morning. At this time, your restaurant is probably closed or no longer able to take reservations ... Too bad, you say? Miracle of technology, thanks to the online booking system, your customers can also book when you are closed! And yes, the Internet has no time and it does not close on holidays, so enjoy: using the online reservation software, your restaurant will be visible and active 24/24, 7days/7! Your customers did not have to check your schedules and find a niche to call, and you have all the information stored without touching your pen! 2 / Save time Before, you could have several supports to record your orders. A booking book, a printed email, a post-it : this nightmare (in the kitchen) ends when you adopt an online booking tool! With such software, you receive, note, manage commands and all associated information is available and present in the same place. No more bits of flying papers and unreadable notes, you save time and feel more serene. 3 / Have a better organization The time of Fridays and Saturdays badly managed is finished! The availability of the restaurant is visible in real time and the booking tool helps you to better anticipate. You can see your fill rate faster, print your schedule for the next day, and identify which days require a boost of attendance. A booking tool is a mine of information to organize you! 4 / Measure the statistics of your reservations How many bookings did you have last month? How many cancellations? Do your customers book tables for two or four instead? These statistics will help you plan your next weeks, but also understand what works and does not work for your restaurant. You attract mostly couples? There is a romantic menu to concoct. Do you have a month low in the year in terms of attendance? It will have to animate your restaurant and strengthen your promotion on the web. 5 / Offer your customers a quick and secure way to book The customer is king, you know it well, and the king does not want to wait until you are available on the phone to book! In addition, the king also wants to have a traceability of his reservation, verify that it is recorded two days after having made it. As for you, you want to be sure of your reservations, be aware of a customer's cancellation quickly (and not on the phone the same evening!), and ensure your figure for the day. A booking management tool is the perfect solution to offer the best service to your customers, and ultimately, to yourself. Not to mention your foreign customers who have absolutely no desire to take the phone to try to gossip a few words in the language of Molière knowing you hurry and surrounded by noise that is more. If there was only one good reason to take an online booking tool, it would be good enough! 6 / Keep data on your customers When your customers book on your site, they must leave a minimum of information: address, phone, email, name and surname. And bam, you have a gold mine in your hands! Not only will you have an address database to send your newsletter, but you can also do targeted advertising (social networks, emails ...)! It's still better than sliding flyers on the windshields of cars, right? The more registered customers you have in your booking management tool, the more people you can reach during a promotion campaign for your restaurant.
|
|||||||||||||||||||||||||||||||||||||||||||
|