Clarity uses an automated, data-driven approach that eliminates the need for a time-consuming manual discovery process.
The outcome of the clarity engagement is a migration profile that:
Identifies valuable configuration IP
Eliminates redundant & useless configuration
Highlights operational change habits & trends to inform transformation requirements
Established in 2005, Blackchair started as a professional services organization for delivering contact center and telecommunications solutions. When our founders, Jason Owen and Nick Timmins, came face-to-face with the problem of poor CX operations a...