Shep Hyken, CSP, CPAE is the Chief Amazement Officer of Shepard Presentations. As a customer service speaker and expert, Shep works with companies who want to build loyal relationships with their customers and employees. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
As a customer service speaker and expert, Shep works with companies who want to build loyal relationships with their customers and employees. Shep’s philosophy as a speaker is that it is all about you – your meeting, your people and your success. His style is energetic and entertaining mixes important information and entertainment (humor and magic). The content is relevant and useful, and the audience will leave with tools, ideas and concepts they can put to use immediately.
Member Of
National Speaker's Association (Board Member)
CPAE Speaker Hall of Fame - Member
