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Customer Service Lesson: Helping vs. Selling : https://www.storeboard.com/blogs/business/customer-service-lesson-helping-vs-selling/270516
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Customer Service Lesson: Helping vs. Selling
https://www.storeboard.com/blogs/business/customer-service-lesson-helping-vs-selling/270516
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Back in 1987, while doing some weekend repairs to my first house and in need of some hardware – specifically, a hinge for a saloon-type door that was coming loose from the wall – I headed to the local Ace Hardware store.
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