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Posted: December 4, 2021 |
Fulfilment Centre is a comprehensive, cloud-based FM service desk solution which enables the efficient capture, allocation and resource response for all types of reactive maintenance or indeed any facilities type job. Easy-to-use but with depth to record all critical information, prioritise and track jobs, you can choose a level of usage to meet your business requirements, from fully automated
(without help desk support staff) to manual (with help desk support staff). It provides a wealth of intelligent tailoring, filtering and notification functionality, service which has been developed to provide 'on point' information and data to the client. The significant advantage of the FM Navigate Fulfilment Centre over other help desks is has been built for and tailored to client/demand organisation's needs, as opposed to that of FM suppliers, making it totally transparent and providing real-time information, including accurate SLA response data.
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