Equipped with latest technology and competent manpower, Vcall Global is a premier call center outsourcing company. We have various levels of call center services which include inbound services, technical support, online chat support and Email support to name a few. We provide multi-lingual customer support services to ensure that customers from all regions get satisfied. Some of the industries which have used our call center solutions include: • Retail sector • Real estate • Travel and tourism • Healthcare service providers • IT companies We provide IVR development services which are customized effectively as per your company’s requirements. Other major areas where we provide high-end support include customer relationship management, big data analytics and telecom billing solutions. All call center services are backed by CISCO technology which ensures security and efficiency in our processes.
Digital Realty's data center at 105 Cabot Street in Needham, Massachusetts is a high energy-efficient building designed to be concurrently maintainable for all key infrastructure components. This facility has data center solutions that allow you to operationalize faster with turnkey offerings that get you the capacity you need today and in the future. The Needham location offers Cross Connect, Metro Connect and Service Exchange and the location is SOC2, SOC3, PCI-DSS and LEED Gold compliant.