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Salesforce's versatile CRM platform aids sales, marketing, and customer service teams through customizable tools. Salesforce Marketing Cloud, discussed here, constructs customer journeys with components like Content Builder, Audience Builder, Journey Builder, Personalization Builder, Analytics Builder, and Marketing Cloud Connect. These tools empower personalized content delivery, audience segmentation, predictive insights, seamless experiences, and comprehensive data collection. Employing Salesforce as an end-to-end CRM marketing solution enhances productivity and profit by unifying processes and providing real-time insights
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