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CPaaS software is a cloud-based delivery model that allows organization to connect with their customers directly.
By developing an own communication platform the companies can reach out customers any time and anywhere. Similarly for healthcare industries developing an omnichannel communication platform can get the opportunity to upgrade the way they interact with their patients,stackholders with in the organization.
Communication system into their existing applications, like electronic health record, patient portals, and telehealth solutions, book their appointment. even the contact center is part of the organization where the patients raise their quires using the such methods, such as phone and email.
some of the important key point for Healthcare industries,
Automate appointment booking, cancellation and rescheduling
Application of Omni-channel CPaaS Platform in the Healthcare industry
simplify bill Presentment, payment collection, and payment disbursement at hospitals
Deliver a seamless tele-consultation experience
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| Author: |
| Nudge CPaaS |
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