Whether it be banks or insurance companies, any firm that offers a financial service has its own complexity in it. Their procedures are complex, their products are complex, and even the brochure they provide the customers with are complex. Agents have to sit through long hours with the customers to explain their services and products in order to find a suitable one. Does a simple linear video to explain the products can know what the customer needs?

Interactive Videos Can Decode The Complexity

Instead of a physical agent trying to assess and calculate the optimal product for the customer, an Interactive Video will do the deed perfectly. The firms can create interactive videos with different elements such as survey forms and questionnaire in order to study the customer’s financial status. Then using the data, the video can branch out to a suitable product for the customer. If the customer likes the highlights of the product, they can go deep into the services and other advantages of the product through another interactive video. If not, customers can change their preferences and look for other products. Similarly, interactive videos can be used in bigger firms such as banks. Banks can educate the people with an interactive video about the different services offered and the facilities of the bank can be explored. Banks can also use this tool to train their personnel.

So, an interactive video is the ultimate tool to reduce the complexities of the financial industry. It is easy for the people to understand and investigate the different types of products offered. Another perk of the interactive video is that people will have the liberty to choose the desired product in their own pace and according to their financial status.

Improve Your Services And Products With Interactive Videos

Interactive videos can collect data from the customers and the firms can analyse it to create more appropriate products. Also, the customers can get personalized products from the assessment made by the interactive videos. Firms can tailor custom made products and offer their customers with more valuable service.

All this can be effortlessly done by Cinema 8 interactive video creating platform. With their elements and tools, unique videos can be created incorporating necessary forms, surveys and questionnaire. And all these services without any need for coding. Different enterprises can also be integrated into a content management system for effective management.

Never worry about customers hereafter! Interactive videos will convince and bring them to a feasible product according to their status. Also, with the help of the analytics, firms can customize their product and serve the customers more suitably. Interactive videos will keep them engaged and at the same time informed thoroughly.

Author : Mohamed Kalfan