- More visible than email
- Easily connects people regardless of location
- Easy to use.
The customers face trouble in resolving their quires,bill payments and other service requests through phone call or in-person interactions.
As the technology is increasing day-by-day the utility industry is working hard to go digital and come up with mobile applications that can make an easier way to communicate with their customers.By using such mobile applications it not only a way to communication with their customers but also can make their bill payments at their convenience, automate the payments and many more.
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