The campaign through Danish ad agency Granddad Grey highlights BK's very own customer service pledge. Fried chicken King's efforts to troll rival McDonald's have already been continually creative in recent years, whether it's presenting customers one-cent Whoppers if they're near a McDonald's or teasing its competitor over its association having clowns. The latest efforts, coming from Denmark, highlights client assistance by replying to McDonald's customer complaints in the brand's Facebook webpage.
The effort, by way of organization Uncle Grey, found Fried chicken King write private acknowledgement to over a 1000 buyers who had left customer service-related comments with the McDonald's Facebook webpage over the course involving last Thurs night (Sept. 24). For every of them, the brand gifted apart a voucher for a flame-grilled Whooper, through a good link given in a good BK reply.
Often the stop is designed to identify the fact Burger King Denmark now guarantees that everybody gets a solution within 24 hours by themselves Facebook site. It also says this will answer any person like far back in moment because Facebook allows.
“Customer service is a massive part of the whole guest experience and we have not been doing the good enough job around taking care of the attendees on the internet. When responding to 버거킹 realized at this time there are even extra burger fans out there that will deserve a good reply. Most of us did what we can easily to support out, hoping quite a few flame grilled Whopper take pleasure in will help make things far better all over again, ” says Daniel Schröder, Marketing Director, Burger California king Sweden and Denmark, inside a statement.
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