One of the more typical and risky stains that happens with dry cleaning is the stain that appears to show up all by itself. They were not obvious before cleaning or pressing, yet in all honesty, they were there. Often these are stains that are the result of soft drinks, food oils or sweat.
One example is the client who has dripped a droplet from a soda, it dries and is invisible now. After some time, the stain starts to oxidize (when it is an oil stain) and turns into an obvious brown/yellow stain. Or then again the stain isn't removed in the cleaning procedure (because of the restricted amount of moisture accessible in the dry cleaning system) and the warmth of drying makes the stain brown/yellow and significantly progressively hard to remove. The client doesn't understand this spill happened and along these lines doesn't bring up it to the dry cleaner to be pre-treated. This kind of stain can some of the time be a troublesome stain to remove, contingent upon fabrics, colors, and so forth and may not be removed. Now, the laundry puts his "sorry" tag on it and boats it out, just to wind up with the problem we began this post out with.
Another model is the stain that contains unsaturated oil, for example, in foods. These oils rush to oxidize and make another extremely troublesome stain to remove. At the point when these sort stains are on an article of clothing made of polyester they can be practically difficult to remove. This sort of stain can regularly be distinguished by the checkerboard or crisscross that can be found in the stain. What's more, on the off chance that it isn't pre-spotted and cleaned not long after the spill, you have the appearance of the "invisible stain". Often, oils from our skin can create a fundamentally the same as stain, particularly in shirt collars, underarms and sleeves. Typically these will be more yellowed and come up short on the crisscross that shows an oxidized oil stain. Thus, what is the most ideal approach to deal with the situation that the young lady working the counter had experienced?
The most ideal path is to inform and instruct the customer/your client. Make instructing the consumer part of every point of sale interaction. Explain to them the significance of detection, cleaning the article of clothing quickly after the staining happened and trying to call attention to it to the customer care rep when they drop the piece of clothing off to be cleaned. When these stains become obvious, there is no assurance that it very well may be expelled safely. Explain to the buyer to never endeavor a home remedy, don't attempt to rub or brush the stain out. On the off chance that an attempt is made at home to expel the stain and it doesn't come out, don't place the piece of clothing in a dryer (warmth will make the stain more difficult to remove). Clarify this is a stain best left for the professional dry cleaner.
In conclusion, take the time and train your customer sales rep, give them the responses they need. Explain to them what causes these type stains so they can clarify this issue with certainty and put your business one step ahead of the competition.
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