The campaign from Danish ad agency Uncle Grey highlights BK's individual customer service pledge. Hamburger King's efforts to kobold competitor McDonald's have already been endlessly creative in recent years, whether it's providing customers one-cent Whoppers if they're near a McDonald's or teasing its rival over its association using clowns. The latest effort, by Denmark, highlights buyer services by replying to help McDonald's customer complaints on the brand's Facebook web site.
The effort, via firm Uncle Grey, discovered Hamburger King write particular feedback to over a million customers who had quit customer service-related comments with the McDonald's Myspace page over the course of last Thursday night (Sept. 24). For 버거킹 of these individuals, the brand gave aside a voucher for the flame-grilled Whooper, through some sort of link presented in some sort of BK reply.
Often the stop is designed to identify the fact that Burger King Denmark now guarantees that everyone gets a remedy within forty-eight hours by themselves Facebook page. It as well says it will answer anyone while far back in time since Facebook allows.
“Customer assistance is a major part of the whole guest experience and many of us have not been recently doing a good good enough task throughout taking care of each of our friends on the internet. When dealing with this kind of we realized at this time there are even whole lot more cheese burger fans out there of which deserve a reply. Many of us did what we may to help you out, hoping some flare grilled Whopper love can assist make things greater yet again, ” says Daniel Schröder, Marketing Director, Cheese burger Full Sweden and Denmark, in a very statement.
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