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Posted: August 6, 2019 |
More and more people using exam are realizing the PMP exam is much more than answering ITTO type of questions. There is an additional breed of questions, that are giving a great deal of grief to PMP aspirants. These are rather long, and situational questions. Such questions provide you with a lot of background information, and assess your PM Skills while using given problem. Actually, these questions can be extremely attempting to test you on your Problem Solving skills - that is an essential must have for project managers. The problem question can have many Correct, or seemingly correct answers, that are traps, and if you're not prepared, you will be caught off guard. You need to be very proactive, and be cautious, before answering these questions. Let's analyze a Mock PMP Question here: You are working over a project to create state of the art diving equipment that can take you safely to depths of 300 feet in deep ocean. The projcet is on schedule, and budget allocations and spending is continuing depending on normal. However, lately there has been a rumour that this blueprint for the new design is just not original, and you also, the Project Manager are just sued by the competitor for copyright infringement. To say that you just are worried can be an understatement. Such problems wasn't discussed during the risk planning activities, and were therefore, never added towards the risk register. To deal using the situation, it will now cost the project a lot of time and funds. What is the BEST response for this situation’ A. Don't take any action, just believe that you will find there's problem that this team didn't arrange for. B. Stop all project activities and approach senior management for advice on this issue immediately. C. Add the danger to the risk register and commence gathering information regarding its probability and impact. D. Use the management reserve to cover the price with the problem. What's your answer? Quick, don't even think too much time, are available up with all the answer. Understanding the Problem at Hand: Now, let's analyze the alternatives, and identify the best answer... that's what was asked on this mock PMP question... Your have become facing a problem, that has been not anticipated, or planned for. There is nothing within the Risk Register, and it can be surprise problem, that you have never imagined of. It has big implications... There is pressure on the reputation with the company, legal liability, which will cost a lot of time & money towards the company. Thus, you have to carefully look at the alternatives, and then choose the way to go. Analyzing The Options Given: One with the common pitfalls for PMP exam aspirants is always that they look at the BEST situation that they can would do, after which seek out it inside answers. But this is not the top idea. You should always look for that BEST option in the given 4 choices. The answer you decide on needs to be the Best of these 4 choices, get the job done chosen answer is just not what you will do in a real situation. An important tip for such questions would be to NOT mix the options given along with your true to life experience, but attempt to take away the wrong choices, and pick the Best in the 4 choices... regardless of whether it appears illogical or most improbable one. Choice A lets you know to perform not do anything whatsoever. After all, legal things usually takes several months, and also you've just been notified. Such choices checking in case you wait for the problem to really materialize, and/or grow bigger, before you decide to would take any action. This just isn't a good option to choose. After all, you're Proactive Project Manager. You will anticipate problems, and can develop risk mitigation strategies, Contingency plans, if they actually occur, you will be prepared with the impact analysis, plan of action, where you can team member responsible and ready to make a change, and be for the lookout because of it... Choice B seems the best place. It says that you just should go to the senior management, make sure they know with the impending problems, and ask for their guidance or advice immediately. After all, by using these dire consequences, it appears wiser to keep them updated, and request for their support. It actually makes sense, but there's 2 problems with this choice: a. It says that Stop all project activities. It is fine to get advice, but why stop all the activities? Stopping other activities will further jeopardize the remaining activities with the project. b. Solving all project problems is your job. That's why you were appointed the Project Manager inside first place. If you go towards the management, and expect these to solve your problems, you're not performing all of your job well. Of course, in the event you come with answers to solve the situation available, and seek their approval on this kind of big change, then it really is in accordance while using Integrated Change Control Process. You could then be utilizing the escalation process, calling an unexpected emergency meeting of the Change Control Board etc., and advice them from the problem, and probable solutions, helping them make the best decision. Choice C seems perfect. It admits which you goofed up earlier, and missed identifying this Risk in the Risk Register. It then does damage repair, with the help of this risk for the risk register, and subsequently begin gathering more details about the probability and impact with the problem accessible. However, do remember that were not inside planning stages now... Such form of the situation is better done through the planning stages. Now the situation has happened, and the situation in very close accessible... it really is time to execute the program, not begin planning now. Adding towards the risk register is okay, but gathering specifics of its probability is futile now... the issue has recently happened. As a PM, you firstly job would be to fix the issue. Just because it wasn't noticed/tracked/thought of earlier doesn't imply that individuals can't start and connect it first. Choice D seems improbable. How can you utilize the management reserve without management approval. There is no mention of seeking management approval. Should you put it to use, or utilize contingency reserve? Only Change is Constant. Even with all the best of planning, things go wrong. That's why we setup a Contingency Reserve - for the known unknowns... like Inflation. We know it'll happen, but we don't have in mind the %, or when it's going to be sharp or less... It depends on the market forces. Therefore, for that issues that you can forsee, we develop a contingency reserve and use it at the unexpected happens. And for issues that are unknown, unknown, we setup a Management Reserve. This amount rests using the Management (Sponsor, senior management etc.). The Project Manager is aware of this fund, but tend to not apply it without getting approval from the management. Further, it needs to be only used for that Unknown Unknowns - things are unknown, and still have not been planned for. Be careful about by using this fund. You can't say that a user changed their requirement, and I hadn't planned correctly, therefore I'll make use of the Management Reserve. This was a forseeable thing, and you should only use your own personal funds, or tap the Contingency Reserve, but not the Management Reserve. With the challenge accessible, you have not planned for this, you hadn't anticipated it, and now you are caught off-guard. Go to management, let them know about this, and make use of the management reserve (once you have their permission of course)... They may not be happy in regards to the situation. But we're not here to make everyone happy, but to provide a project successfully. A problem has happened, or perhaps is happening, and the first job as being a PM is usually to solve troubles before they arise (preventive action - best course), or once they arise (reactive action - not the top, but better late than never... all things considered, tariff of setting up a change increases over time). Thus, looking at the options, it really is best to decide on Option D. Hope this helps you in answering plain painful, detailed and situational questions within the PMP exam.
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