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If organizations are to meet these rising standards while cutting operating costs, it would be necessary to clean your ecosystem of dirty data and ensure that only useful data is within the platform.
This is where an automated CX management platform becomes invaluable. It would allow organizations to centralize the management of a multi-vendor CX solution and automate auditing across a vast ecosystem, making it easier to identify which data is not being used and which is still useful to users.
Having such a platform would allow organizations to monitor their solution in real-time to study configuration changes and business behaviors, creating a rich lake of useful data that can help the organization in other ambitious projects like migrating to a new platform
http://https://sites.google.com/view/automated-cx-management
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