Cal Water’s Smart Move: Boosting Security and Efficiency with Torus Key Management

California Water Service (Cal Water), the largest regulated American water utility, was facing a serious operational hurdle—manual and unsecured key handling across its 23 districts. With no access control system in place, keys were handed out manually to staff and contractors, often without any tracking or accountability.

The result? Operational delays, misplaced keys, unauthorized access, and increased security concerns.

The Challenge:
Cal Water’s facilities team had no way to track who accessed which keys and when. Keys were frequently left on the premises without permission, and there was no verification process to ensure timely returns. The manual system was not only inefficient but also posed a major security risk.

The Solution: Torus Electronic Key Management System
To address this issue, Cal Water turned to Torus, a leading provider of smart key management solutions. Torus installed a Torus-50 cabinet with a credential reader, bringing an automated, secure, and centralized system to manage all key access.

With the Torus platform, Cal Water gained real-time visibility into every key transaction. The system restricts access to authorized personnel only and sends instant SMS and email alerts if keys are not returned on time. Torus transformed their outdated manual process into a fully automated, secure solution.

Key Benefits Cal Water Achieved with Torus:

• 2,152 hours saved annually
• Reduced administrative overhead
• Improved security and accountability
• Real-time key access monitoring
• 3-month ROI on investment

Conclusion
Torus helped Cal Water turn a major operational pain point into a competitive advantage. With smart automation, real-time monitoring, and improved accountability, Cal Water now enjoys a secure and efficient key management process.

For any organization struggling with manual key tracking, Torus offers a scalable and reliable solution that delivers real results—fast.

Author : Torus Views : 12

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