MedFirst Alert is a 24 hour Personal Emergency Response System (PERS) provider. Our medical alert systems are used by seniors, the elderly, and those with disabilities in all 50 states. Medical alert systems provide independence and peace of mind to those living alone.
Our monitoring station is UL certified with:
* Audited response time of under 30 seconds
* Fully redundant servers, signal processors, phone switch, generators, incoming and outgoing telephone lines provided by multiple carriers
* Family owned independent local central station
* Management has an average of over 25 years experience in the monitoring business
* No auto-attendant on phone system. A live operator will answer the phone 24 hours a day
* Unprecedented Two-Way Voice/Audio Verification technology
A MedFirst Alert System is an essential tool for anyone with the desire to live independently and securely regardless of their age or medical past.
With MedFirst Alert installation and activation is always FREE and there’s no annual contract. Perfect for you or your caregiver. Call MedFirst Alert today: 1-800-595-0718 or visit us online www.medfirstalert.com
MedFirst Alert is a 24 hour Personal Emergency Response System (PERS). Our medical alert systems are used by seniors, the elderly, and those with disabilities in all 50 states. Medical alert systems provide independence and peace to those living alone.
A MedFirst Alert System is an essential tool for anyone with the desire to live independently and securely regardless of their age or medical past.
With MedFirst Alert installation and activation is always FREE and there’s no annual contract. Perfect for you or your caregiver. Call MedFirst Alert today: 1-800-595-0718 or visit us online www.medfirstalert.com
How We Got Started
Medical alert systems have been around for a long time now but quality providers who are dedicated to service are a little tougher to find. That's how we got started. We don't want to be just another medical alert company. We want to be the best!
Favorite Part of the Business
Our favorite part of what we do is helping seniors and those with disabilities regain their independence. We love what we do! Each one of our customers are treated like one of the family. We understand the needs of our aging seniors and strive to make their lives a little easier each day.
Customer Can Expect
Our customers can expect a knowledgeable and dedicated team of care specialists 24 hours a day.
Every day we strive to do the following:
1) Always Answer the phone.
Someone will always answer the phone at MedFirst Alert. You will never get a recorded message and you will always be our top priority. Our Care Specialists are available 24/7. We realize that customers who call want to talk to a live person in the USA, not a recorded robot.
2) Keep Our Promises.
Not plan to keep them. We will keep them. Trustworthiness is one of the keys to any good relationship, and providing a trustworthy medical alert system and customer care specialist is no exception.
3) Listen to you – Our Customers.
There is nothing more exasperating than telling someone what you want or what your problem is and then discovering that that person hasn’t been paying attention and needs to have it explained again. We listen to your questions and concerns and then suggest how we can solve your problem.
4) Be helpful – even if it takes a little more time and effort.
Life is just too short not be courteous and helpful to those around us. We will go out of our way to make sure all of your questions are answered and you are completely satisfied with your medical alert system. Our staff is trained on how to use all of our medical alert systems and will go above and beyond the call of duty to make you are comfortable with all of the features.
5) Take the extra step.
We truly believe in the product and the service that we offer to our customers. We also realize that you expect and deserve the best customer service available. That’s why we will take that extra step to ensure that all of your needs are met.
If you or a loved one is considering a medical alert system, give us a call at 1-800-595-0718. You will be able to talk to one of our Care Specialists to discuss your specific needs. There are no long term contracts to sign and no hidden fees. Just good old fashioned customer service and a great medical alert system for you and your family’s piece of mind.
Competes On
Expertise • Service • Value
Member Of
Better Business Bureau, Upstate Senior Network
Payment
Visa, American Express, Master Card, Discover, Check, Debit Card
